Publications
Key publications
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Montenegro - WHO European Primary Health Care Impact, Performance and Capacity Tool (PHC-IMPACT) (2020)
This study examines the structures, performance and impact of primary health care in Montenegro to inform policy decision-making.
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Country assessment framework for the integrated delivery of long-term care (2019)
This document aims to provide guidance for assessing the integrated delivery of health and social services for long-term care. The assessment framework, which takes on a services and system perspective, serves as a blueprint for collecting data, structuring country visits, synthesising information and drafting an assessment report.
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Germany - Country case study on the integrated delivery of long-term care (2020)
This report describes the provision of long-term care in Germany, with an emphasis on identifying efforts to foster the integrated delivery of services. There is mandatory statutory or private long-term care insurance for the entire population; eligibility for long-term care is open to people with any restricted competencies in daily life.
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Romania - Country case study on the integrated delivery of long-term care (2020)
This report describes the main findings and policy pointers of an assessment of the current conditions of integrated delivery of long-term health and social services in Romania. The country has advanced in enacting legislation to regulate the provision of long-term care.
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Portugal - Country case study on the integrated delivery of long-term care (2020)
This report describes the current state of the delivery of health and social long-term care services in Portugal. The country has advanced the policy framework to achieve integrated services delivery.
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Denmark - Country case study on the integrated delivery of long-term care (2019)
This report describes the current state of the delivery of long-term care services in Denmark. Overall, older people enjoy comprehensive high-quality health and long-term care.
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Indicator passport - WHO European Primary Health Care, Impact, Performance and Capacity Tool (PHC-IMPACT) (2019)
PHC-IMPACT sets out to support the monitoring and improvement of primary health care in the European Region and measurement of progress towards the services delivery component of global universal health coverage targets.
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Glossary of terms - WHO European Primary Health Care Impact, Performance and Capacity Tool (PHC-IMPACT) (2019)
This glossary of terms accompanies PHC-IMPACT’s Indicator Passports – a resource providing detailed information for the use of the full suite of indicators that make up the tool.
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Strengthening nursing in primary care in Poland (2019)
This report describes the findings of an assessment that explored ways to optimize the role of nurses in the context of ongoing primary care reforms in Poland.
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Primary health care organization, performance and quality in North Macedonia (2019)
Since it became independent in 1991, North Macedonia has introduced health system reforms that have profoundly changed the organization and governance of the delivery of health services.
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WHO European Centre for Primary Health Care: annual report of activities 2018 (2019)
This annual report highlights the activities of the Centre in 2018 across its core areas of work—analysing, advising, and sharing.
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Primary health care in Kosovo: rapid assessment (2019)
This report describes the main findings and recommendations of a rapid assessment of primary health care (PHC) in Kosovo (in accordance with United Nations Security Council Resolution 1244 (1999)).
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WHO European Centre for Primary Health Care: annual report of activities 2017 (2018)
This report summarizes the activities of the Centre in 2017 in working with the Region’s Member States and contributing to priorities for strengthening health systems in accordance with guiding regional and global commitments.
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Quality of care review in Kyrgyzstan (2018)
Many policies, institutions and mechanisms for improving quality are present in Kyrgyzstan.
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A scoping review on health services delivery in Kyrgyzstan: what does the evidence tell us? (2018)
The review critically examines the relevant reporting over the past five years on health services delivery in Kyrgyzstan, considering the following: what are the key issues facing health services delivery in Kyrgyzstan? What are pertinent policy considerations to accelerate the health services delivery agenda?
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Availability of national health services delivery data across the WHO European Region: scanning survey results (2018)
This publication describes the results of a data availability scanning survey on the sources and availability of data on health services delivery. The survey was initiated with integrated health services delivery focal points at the annual meeting of this network in June 2017.
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Primary health care in Albania: rapid assessment (2018)
This report describes the main findings and recommendations of a rapid assessment of the current conditions of primary health care in Albania.
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Quality of primary health care in Georgia (2018)
This report presents the findings of an assessment of quality of care in primary health care in Georgia.
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4th Annual Meeting Report of Integrated Health Services Delivery Focal Points (2018)
This meeting report details the sessions and key discussion topics from the 4th annual meeting of Integrated Health Services Delivery Focal Points, 22–23 June 2017 in Almaty, Kazakhstan.
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Leading health system transformation to the next level (2017)
This meeting focused on progress that had been made in implementing large-scale health system transformation in Europe since the first expert meeting held in Madrid in December 2015.
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Primary Health Care Advisory Group - First Meeting Report (2017)
On 20–21 June 2017, the WHO European Centre for Primary Health Care hosted the first meeting of the Primary Health Care Advisory Group in Almaty, Kazakhstan. This report provides an overview of the meeting proceedings and discussions.
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Roadmap to monitoring health services delivery in the WHO European Region (2017)
The roadmap provides an overview of steps from the initial phases of designing, reviewing and preparing a monitoring tool to collecting and analysing data and reporting findings.
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Integrating diet, physical activity and weight management services into primary care (2016)
Drawing on the conceptual guidance of the European Framework for Action on Integrated Services Delivery, this document provides guidance on the transformations required in health services delivery to integrate diet, physical activity and weight management services into primary care.
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The European Framework for Action on Integrated Health Services Delivery: an overview (2016)
The European Framework for Action on Integrated Health Services Delivery takes forward the priority of transforming health services delivery to meet the health challenges of the 21st century.
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Integrated care models: an overview (2016)
By means of a scoping literature review, this document aims to provide conceptual clarity and consolidate the current understanding of integrated care models.
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Strengthening the model of primary health care in Estonia (2016)
This assessment sets out to explore the organization of primary care, looking to three key interrelated policy questions, and identifies applicable options based on innovative approaches and country experiences according to the variables reviewed.
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Frequently Asked Questions (FAQ). The European Framework for Action on Integrated Health Services Delivery (2016)
What is the European Framework for Action on Integrated Health Services Delivery (EFFA IHSD)? What is integrated health services delivery? How is it related to primary health care?
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Glossary of terms. The European Framework for Action on Integrated Health Services Delivery. English-Russian version (2016)
The glossary is meant to serve as a resource for readers in both English and Russian.
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Catalogue of resources to support health services delivery transformations (2016)
This document catalogues over 500 resources available to support putting health services delivery transformations into practice.
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Final consultation meeting of the European Framework for Action on Integrated Health Services Delivery. Meeting report (2016)
This report provides an overview of the meeting and related discussions. These discussions inform the final review and revisions to the EFFA IHSD for presentation at the 66th session of the Regional Committee for Europe in September 2016.