Roadmap to monitoring health services delivery in the WHO European Region (2017)

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At the 66th session of the Regional Committee for Europe in 2016, Member States endorsed the WHO European Framework for Action on Integrated Health Services Delivery. With its endorsement, Member States tasked the WHO Regional Office for Europe to monitor health services delivery by intensifying the measurement of existing and relevant indicators. To this end, this publication details a roadmap for transforming the WHO European Framework for Action on Integrated Health Services Delivery from an action-oriented policy framework to a framework for monitoring capacity and performance.

The roadmap provides an overview of steps from the initial phases of designing, reviewing and preparing a monitoring tool to collecting and analysing data and reporting findings. The publication also describes the various partnerships and their envisaged functions throughout the process of developing this work.