Report on WHO multi-country workshop on patient safety reporting and learning processes and networks

23-24 September 2013, Krakow, Poland

The multi country workshop, organized in collaboration with the WHO global patient safety programme, and hosted by the WHO Collaborating Centre for Quality of Care and Patient Safety Krakow, aimed at monitoring progress and strengthening information exchange in patient safety, within the participating countries. The work has been covered by biennial collaborative agreements, with a particular focus on patient safety centred care. The role of reporting and learning processes and the importance of human factors in the epidemiology of safety in medicine were seen as key issues in improving quality and safety of care. The experience of safe management systems shared is expected to involve further expansion of existing national networks and stakeholders.