Information for the press on document “An unprecedented challenge: Italy's first response to COVID-19”

Copenhagen, 14 December 2020

On 13 May 2020, the WHO Regional Office for Europe published a document titled “An unprecedented challenge: Italy's first response to COVID-19.”

The document, written by experts based at the WHO European Office for Investment for Health and Development, in Venice, Italy, focused on the Government of Italy’s pandemic response. It was intended for use by other countries who might wish to learn from Italy’s early experience fighting COVID-19.

Following publication, factual inaccuracies were found in the text and the WHO Regional Office for Europe removed the document from the website, with the intent to correct errors and republish it. By the time corrections were made, WHO had established a new global mechanism – called the “Intra-action Review” – as a standard tool for countries to evaluate their responses and share lessons learned. The original document (“An unprecedented challenge”) was therefore never republished.

At no time did the Italian government ask WHO to remove the document.

Transparency in all communications is essential to ensure the credibility of and trust in WHO information, advice and guidance. Due to the high media interest in this report and to avoid misinterpretations, WHO can share the document that was published and withdrawn from the website, upon request. To receive a copy, please send a request to the press contacts indicated in the text.

WHO engages in frank and forthright communication with governments on an ongoing basis. WHO undertakes all activities impartially and without fear of retribution or expectation of favour. To preserve its objectivity and independence, the organization does not become involved in any political, administrative or legal matters at the national level.

Since the first cases were reported, WHO has worked around the clock to support countries to prepare for and respond to the COVID-19 pandemic.

This has been, and remains, an unprecedented challenge for the European Region, and in particular for the heroic individuals, health and social care workers, who work on the frontline. Through their dedication, combined with knowledge-sharing, tailored support on the ground, and steadfast solidarity, this pandemic will be controlled.