Background documents

This series of background documents presents lessons learned and best practices intended to inspire governments and societies in their implementation of the EFFA IHSD.

Lessons from transforming health services delivery: Compendium of initiatives in the WHO European Region (2016)

Health services delivery: a concept note (2015)

Engaging patients, carers and communities for the provision of coordinated/integrated health services: strategies and tools (2015)

Strengthening a competent health workforce for the provision of coordinated/ integrated health services (2015)

Accountability for coordinated/integrated health services delivery (2015)

Improving hospitals and health services delivery (2012)

Strengthening people-centred health services delivery in the WHO European Region: concept note (2014)