Communication

This section provides guidance materials for health authorities and health workers to support communications related to COVID-19 vaccine introduction and administration.

HealthBuddy chatbot – an online resource for finding reliable answers to COVID-19-related questions

WHO tool for behavioural insights on COVID-19

New vaccine introduction – checklist for planning communication and advocacy (2017)

Field guide to qualitative research for new vaccine introduction (2018)

Vaccine safety events: managing the communications response (2013)

Vaccination and trust (2017)

Best practice guidance: how to respond to vaccine deniers in public (2017)

Center for Climate Change Communication – Debunking Handbook 2020

WHO/Europe vaccine safety communication library

Risk communication in emergencies