Communicating with patients about COVID-19 vaccination - training package

Training module

The training module, in the form of presentation slides, provides a structured approach to assist health workers with interpersonal communication during COVID-19 vaccination consultations and is tailored to specific patient positions on vaccination. Participants are guided through 6 learning parts focusing on a combination of theory and practical skill building scenarios. Relevant COVID-19 vaccine and vaccination resources for health workers are provided to support vaccination consultations. This training is primarily for frontline health workers who will be vaccinators.

Facilitator’s guide

The Facilitator’s guide is designed to accompany the training module, providing detailed explanations and resources for all parts of the training module. A pre and post training self-reflection survey and post-training evaluation tool is also included. The facilitator’s guide is intended for training facilitators or Trainers of Trainers (ToTs) who will be conducting the training at the country level.

Job aid

The job aid is an interpersonal communication tool designed to support health workers in facilitating structured and collaborative COVID-19 vaccination conversations with patients, aiming to increase vaccine confidence and acceptance. It is intended for use in vaccination consultation settings.

Please contact euvaccine@who.int for Word and/or PPT versions for translation or training purposes.